Privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is used online. PII, as used in US privacy law and information security, is information that can be utilized on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. 

WHAT PERSONAL INFORMATION DO WE COLLECT? 

Possible Personal Information Collected is:

• information in a consumer report; or 
• an individual’s first name or initial and last name in combination with any of the following: 

• birth date; 
• social security number or other government-issued identification number; 
• mother’s maiden name; 
• unique electronic identification number or routing code; 
• telecommunication access devices including debit or credit card information; or 
• financial institution account or information. 
• e-mail address 

WHEN DO WE COLLECT INFORMATION? 

RentHoot, LLC (“this Company”) obtains personal information in the following ways: 

1. in consumer reports from reporting agencies to which this company subscribes in connection with lease applications, loan applications, or for other reasons that the consumer may authorize this company to obtain; 
2. in lease applications a prospective tenant completes; 
3. in other real estate related forms the customer or client completes in or related to a transaction; and 
4. in tax reporting forms that the customer or client is required to complete and which are given to this company 
5. We collect information from you when you fill out a form or enter information on our site.

HOW DO WE USE YOUR INFORMATION? 

Personal Information from Prospective Tenants: The personal information that prospective tenants provide to this company is primarily used to obtain consumer reports (credit checks). It may also be used to perform background checks and rental history searches. The information in the consumer reports may be discussed with landlords for whom this company manages the property. This company also reports information to credit reporting agencies and uses personal information to complete those reports. 

Personal Information from Owners of Properties Managed by the Company: When this company acts as a property manager for a property owner; the company uses the property owner’s personal information only: (a) to deliver the required management services; (b) to file any required reports with governmental agencies (for example, the IRS); (c) to establish ACH deposits, or (d) for other purposes the property owner may authorize, such as providing utilities. 

Personal Information from Clients: When this company represents a person (buyer, seller, landlord or tenant) in a transaction the agent servicing the client may, on the client’s behalf and at the client’s instruction, convey personal information he or she provides to the agent to service providers (for example, mortgage lenders and title companies) as those service providers may require for the products or services the client needs or requests. If this company represents a prospective tenant in a lease transaction, the personal information may, on the tenant’s behalf and with the tenant’s knowledge, be discussed with and provided to landlords or their agents. This company and its agents exercise reasonable discretion when discussing any personal information with others. 

We may use the information in the following ways: 

• To improve our website to serve you better. 
• To allow us to service you better in responding to your customer service requests. 
• To administer a contest, promotion, survey or other site feature. 
• To quickly process your transactions. 
• To send periodic emails regarding your order or other products and services. 

HOW DO WE PROTECT VISITOR INFORMATION? 

Written files in this company are kept under lock and key. 

Electronic records are protected by an access name and password assigned to persons in this company. 

This company and its agents exercise reasonable discretion when discussing any personal information with others and release personal information to others only as described by this policy. 

This company does not permit its employees or agents to make copies of consumer reports or records of insurance claims. The consumer reports retained in the company’s files are not to be accessed in the future as a convenience to customers or clients. 

The individual agents that work with this company are independent contractors and the agent with whom a customer or client works may maintain a separate transaction file. 

The company instructs its agents to not permit other persons to access the personal information in files the agents maintain. The company instructs its agents to protect the personal information in the agent's files in the same manner as described in this policy. 

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Also, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. 

DO WE USE 'COOKIES'? 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 

WE USE COOKIES TO: 

Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. 

If you disable cookies, some features will be disabled It won't affect the user's experience that makes your site experience more efficient and some of our services will not function properly. However, you can still place orders. 

THIRD PARTY DISCLOSURE 

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with notice or the party is a direct affiliate. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

THIRD PARTY LINKS 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

ACCESS TO PERSONAL INFORMATION? 

The following persons have access to personal information in this company’s files: 

1. the agent or broker who is servicing or coordinating the transaction; 
2. the Property Manager; 
3. application processors; 
4. employees who need to access the information to assist agents, brokers, accountants, property manager in processing or performing a task. 

Property owners for whom the company manages properties do not have access to personal information in the company’s files. However, the company and its agents may discuss the information in a tenant’s consumer report or lease application with a property owner. Copies of such information are provided to the landlord only: (1) with the tenant’s consent; or (2) if the company ceases to be the property manager and the landlord requests that the files be sent to the landlord, the landlord’s attorney, or the new property manager. 

Personal information from a buyer, seller, landlord, or tenant may be discussed with others (such as mortgage lenders or prospective landlords) only as is reasonably necessary to negotiate or close the transaction or to provide the services the customer or client seeks from this company. 

This company may, at the customer’s or client’s request, provide personal information to service providers in a transaction such as a title company or mortgage company if it is necessary to expedite or complete a transaction. 

If the company is required by law to allow others to access the personal information in the company’s files, the company will comply with the law (for example, compliance with court orders, subpoenas, or governmental investigations). The company will also allow law enforcement agencies access to personal information to cooperate with such Investigations. 

DISPOSAL OF PERSONAL INFORMATION 

Personnel are not to destroy documents without permission of management. The company uses reasonable measures to dispose of personal information. Personal information is usually disposed of by shredding or burning documents, erasing electronic files by means that make the files unreadable or undecipherable, or by eradicating personal information from documents or electronic files in ways that make the personal information Unreadable. 

ERRONEOUS RECORDS: 

If this company erroneously reports information to a consumer reporting agency, the company will act to correct the information in the company’s records and request the reporting agency to correct the information in its records promptly after the company has learned and determined that the report was in error. 

If this company maintains an erroneous record that a consumer has issued a dishonored check, the company will promptly delete the record after the company and consumer agree that the information is in error or after the consumer provides the company with a law enforcement agency report stating that the dishonored check was not authorized. Notice: This Company asks any person who provides personal information to this company or one of its agents to identify the information at that time as “personal information.” 

Users will be notified of any privacy policy changes: 

• On our Privacy Policy Page 

Users can change their personal information: 

• By emailing us 
• By calling us 
• By logging into their account 

HOW DOES OUR SITE HANDLE DO NOT TRACK SIGNALS? 

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. 

DOES OUR SITE ALLOW THIRD PARTY BEHAVIORAL TRACKING? 

It's also important to note that we do not allow third party behavioral tracking. 

COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT) 

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. 

We do not specifically market to children under 13. 

FAIR INFORMATION PRACTICES 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. 

TO BE IN LINE WITH FAIR INFORMATION PRACTICES WE WILL TAKE THE FOLLOWING RESPONSIVE ACTION, SHOULD A DATA BREACH OCCUR: 

• We will notify the users via email within seven business days 
• We will notify users via phone call within seven business days 
• We will notify the users via in-site notification within seven business days 
• We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and prosecute non-compliance by data processors. 

CAN-SPAM ACT 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. 

WE COLLECT YOUR EMAIL ADDRESS TO: 

• Send information, respond to inquiries, and other requests or questions. 
• Process orders and to send information and updates about orders 
• We may also send you additional information related to your product and service. 
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred 

TO BE IN ACCORDANCE WITH CAN-SPAM, WE AGREE TO THE FOLLOWING: 

• NOT use false, or misleading subjects or email addresses 
• Identify the message as an advertisement in some reasonable way 
• Include the physical address of our business or site headquarters 
• Monitor third party email marketing services for compliance, if one is used. 
• Honor opt-out/unsubscribe requests quickly 
• Allow users to unsubscribe by using the link at the bottom of each email 

CONTACT US 

If there are any questions regarding this privacy policy, you may contact us using the information below. 

https://renthoot.com/  

28210 Paseo Drive, Suite 190 

Wesley Chapel, FL 33543 

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Governing Law 

This Policy shall be governed under the laws of the State of Florida, United States of America without regard to its conflicts of law provisions. 

Questions About This Policy or Data Practices 

If you have questions or concerns about this Policy, any Privacy Notice, or data practices, please contact us by email at hello@renthoot.com. You may also contact us at: 888-402-HOOT.

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Terms and Conditions

These terms and conditions (the "Terms and Conditions") govern the use of www.renthoot.com (the "Site"). This Site is owned and operated by Renthoot, LLC. This Site is for property management and leasing services use.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Renthoot, LLC and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Accounts
When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Services
These Terms and Conditions govern the sale of services available on our Site.

The following services are available on our Site:

• Residential Property Management; and
• Application for Residential Leasing.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Subscriptions
Your subscription does not automatically renew. You will be notified before your next payment is due and must authorize that payment in order for your subscription to continue.

Payments
We accept the following payment methods on our Site:

• Credit Card;
• Debit; and
• Direct Debit.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
Renthoot, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Renthoot, LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the State of Florida.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

(888) 402-4668
hello@renthoot.com
28210 Paseo Drive, #190, Wesley Chapel, FL 33543

You can also contact us through the feedback form available on our Site.

Effective Date: 5th day of March, 2024

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